HONORS

Sidney Buxton Scholarship/Awarded to the best International hard working student and work skills (1997).

Dean's list award honor for consideration of outstanding academic achievement during 1996-1998 at Worcester State College.

SKILLS

Computer Literacy:
• * Operating systems: Windows NT, Window 95, Window 98, Unix, AdobePhotoshop 5.0, Lotust 1-2-3, Microsoft Office 97/2000 including: Word, Excel, PowerPoint, Access,and various Windows applications.
• * Develop web-sites: Javascript, vbscript, Java applets, html scripting.
• * Database Design.
  
• Extensive Bilingual Capability: (English/Vietnamese)

INTERNSHIP

Worcester State College Worcester, MA.
9/98-05/99: “Business Department”
* Web-site development.
* Developed, designed and implemented Business Department Web-site.
* Coordinated, planned and organized Business Department Web-site.
* Acted as a trouble shooter between Faculty and Department.
* Performed general administrative tasks.

RELEVANT EXPERIENCE

World Finance Mortgage Orlando, Fl.
Present : Mortgage Broker

Forever Young Inc, Wor, Ma/Orlando, Fl.
Present : Self Employed
* Achieve customer service and sales objectives by explaining products and services to customers; identifying needs and cross selling as appropriate.
* Supervisors, team leaders and project managers transitioning into management/set goals and coach, evaluate and motivate employees to maximize productivity. Inventory, Sale/Marketing Controller,
*Interview, recruit ship supervisors,Sales technique trainer Involve in business forecasting with marketing director. Financially responsible

FleetBoston Bank, Westborough, MA.
05/1999- 08/2001: Branch Manager.
* 1. Open checking, savings, and IRA accounts; identify customer needs and explain bank products and services while maintaining acceptable cross-selling ratios. 2. Issue and redeem Certificates of Deposit and assist customers with rate information. 3. Provide maintenance for customer accounts: research and resolve customer questions and/or concerns in a prompt and courteous manner. 4. Make business calls to prospective customers to promote Colonial's services. 5. Make consumer loan, mortgage loan, and investment referrals to appropriate personnel. 6. Assist with various operational duties as necessary.
* Assess individual and work-unit support needs, develop problem-solving strategies and encourage risk-taking and innovation.

AmerAsian Inc. , Worcester, MA.
01/199707/1999: Assistant Manager
* Sales and deal with the Settled goals and coach, evaluate and motivate employees-all to maximize productivity. Performed all major tasks and responsibilities/ Sales in process depend on every customer interaction. Provided customers with financial solutions based on their individual needs. Interview candidates (as a human resource specialist).

Barbizon Modeling School. Worcester. (Modeling Major, Graduate Oct.1998) Third World Alliance (TW,1994), Volunteered at Umass Medical Center (1993- 1994),Worcester Public Library (1992-1994), President of the Vietnamese Club at North High School (1990-1994) and group leader of Thieu Nhi's group at St. John's Church (1992-1996).

AVAILABILITY